Easy setup. Stylish design. I can’t give a review on functionality yet as I just started using it.
Comfortable, affordable, attractive - looks like normal jewelry vs. broadcasting it's purpose
Our rings were on back order so it took awhile to receive. However, customer service was great at communicating!! Super happy to have received these today!
Really like the ring however the battery life was poor. The ring was replaced so we will see how this ring’s battery life is
The ring itself great 5 star, however, they charge me extra for a second charging case that I did not order and with one charging case they said shipping would be free so I was charged $20 for the second charging case and the shipping. I thought that was dead WRONG and I’m not happy about it. I would give five stars to the Ring I’d give zero to customer service. They never answered the phone. I was never given an opportunity to get my money back or send this charging case back. It’s never been opened and probably never will be.
So far so good. Fast shipping. Received ring 3 days after ordering. Loaded app from google playstore and immediately synced with phone. Easy setup. No issues so far. Seems like a great value.
Comfortable and stylish design, good customer service as I had to send mine back as it was the wrong size (After paying the postage fee to ship it back to USA (£19), they sent me a new one in the correct size.). Thank you
Ring feels a little heavy but not so heavy I won't wear it.
I like the comfortable design. The features seem to be great so far. I did not like that I paid 10 bucks for 3-5 day shipping and it wasn't shipped for over a week.
Your ring sizing method did not work for us as the two rings are too big.
Have only had the ring a short time, but really like it so far. Experience with the website was great and communication about the delivery was top notch.
It was a good experience. Easy to understand and feel like the ring would do what I wanted it to do.
Customer service is responsive and friendly. Shipping was a little slower than I would have preferred; however, that was partially my fought for selecting wrong size. Do not follow instructions on website to get your ring size. Spend the few bucks to get the ring sized accurately to avoid the hassle of exchange. Overall a great experience so far.
Only had it a day
The set up is easy. The app gives the option to change measurement methods (ie- pounds/kg). You can also choose what you want turned on (heart rate, sleeping, pulse ox). My only problem is the sizing. 6 of my fingers are a size 6 and I verified them using the size chart before ordering, but the ring barely fits one of my fingers. My hand has to be cold to get it on and off. I recommend sizing up as a result of my experience.
Quick shipping comfy
So far so good my rings are charging. Good to actually have them in hand now.
I have had this ring for about 9 months. I did notice the battery going down much faster than the noted 6 days, usually only a couple. I asked Herz and was told to charge differently, etc. I did all the suggestions they had. I continued to use the ring but noted it did not capture exercise like it did when new. Again, contacted and they ended up sending me a brand new ring. While the ring was not quite as I expected, the customer service was great. I am currently charging my new ring and will let you know :)
Comfortable and easy to set up. Too bad I have take it off every time I wash my hands. But otherwise, I like it so far. Only had it for a week.
Customer service responded quickly and replaced my defective ring. I look forward to using this ring and the app.